Our commitment
At Curo Pharmacy, we are committed to making our website accessible and usable by as many people as possible, including those with visual, hearing, motor, or cognitive impairments. This means we:
- Design curopharmacy.com to meet recognised accessibility standards
- Continually improve usability across all devices
- Welcome feedback and suggestions from our users
Standards we aim for
This website has been designed with the principles of WCAG 2.1 Level AA (Web Content Accessibility Guidelines) in mind. WCAG is the international standard for web accessibility, set out by the World Wide Web Consortium (W3C).
We work to ensure that:
- Text has sufficient colour contrast against backgrounds
- The site is fully usable via keyboard navigation
- Headings, links, and form fields are properly labelled for screen readers
- The site adapts cleanly to different screen sizes and device orientations
- Text can be resized in your browser without breaking the layout
- Animations respect user "reduced motion" preferences
Screen readers
Our site should be compatible with the latest versions of the most widely used screen readers, including:
- JAWS
- NVDA
- VoiceOver (macOS / iOS)
- TalkBack (Android)
- Narrator (Windows)
- ZoomText
We also support speech recognition software (e.g. Dragon NaturallySpeaking) and screen magnifiers built into modern operating systems.
Browsers we support
Our site is tested on the latest versions of:
- Google Chrome
- Mozilla Firefox
- Apple Safari (macOS & iOS)
- Microsoft Edge
Keeping your browser up to date means it's more secure and will work better with our website. If you're using an older or unsupported browser, some features may not display correctly.
What to do if you have problems
If you can't access part of our website, or find anything difficult to use, please get in touch — we'll do our best to provide the information you need in a different format (for example, large print, audio, or by phone):
Telephone: 01254 660473
Email: curopharmacy@awap.co.uk
We aim to respond to accessibility queries within 5 working days.
Extra help
You can find further guidance on:
- Updating your browser — visit Cyber Aware
- Personal accessibility settings (such as text enlargement, colour contrast, and speech recognition) — visit AbilityNet
Ongoing improvement
We treat accessibility as an ongoing process, not a one-off task. We review and test the site regularly and welcome any suggestions for improvement. If you find a specific accessibility issue, please let us know — your feedback genuinely helps us make the site better for everyone.
Statement preparation: This accessibility statement was prepared on the basis of self-assessment by Curo Pharmacy, in line with WCAG 2.1 Level AA. We will update it as our site evolves.